We strive to ensure you're satisfied with your order. In the rare event that you're unsatisfied, we'll happily give you a refund, within 15 days of delivery, for the item(s) you ordered (minus shipping/processing fees).
Please don't return a shirt after wearing it for a night out on our mutually loved town. We won't accept returned items with beer, deodorant, cigarette, pet or any other stains - if you try and return it, you will not receive a refund and will be responsible for any shipping fees for us to return the item(s) to you (unless you would like for us to donate the item(s) to a local thrift shop - we can do that too).
What we mean to say is that for item(s) to be considered returnable, the item(s) must be:
- unworn, unwashed and re-sellable condition
- free of any stains or odors
- delivered to you within the last 15 days
If you would like to request a refund, please email us at firstname.lastname@example.org
We do not sell our customer's contact information. Your privacy is important to us and is guaranteed. Any contact information that we collect will only be used for internal processing and occasional messages from MKEgear.
We want you to feel comfortable giving us your important contact information during your interactions with us - we hate telemarketing calls at dinner time too.
We will strive to ship all items within 3 business days of order (most orders will be shipped within one business day).
All items are shipped via United States Postal Service First-Class Postage. Please expect 1-5 business days for delivery.